On The Phone
Dani : Good morining.Secertary : Good morning. This is Ika Speaking. May I help you?Dani : My name is Dani of Monster, Inc. I would like to speak to Mr. Archy form Finance Department, please.Secertary : Hold on, please. I'll put you through to him.Archy : Archy speaking. Whant can I do for you Mr. Dani?Dani : Good morning, Mr. Archy. I am calling you about the new product that we are going to discuss. Is Monday next week okay?Archy : Let me check my schedule first. Monday suits me well.Dani : Great. Thank you, Mr. Archy. I'll see you on Monday at 2. Good bye.Archy : Bye.
Setelah menyimak dialog percakapan di atas, tibalah saatnya kita
membahas mengenai ungkapan-ungkapan yang digunakan dalam dialog
percakapan tersebut di atas. Ungkapan-ungkapan tersebut adalah:
1. Menyapa (Greeting)
Ungkapan | Respons | |
a. | Hi, | Hi, |
b. | Hello | Hello |
c. | Good morning | Good morning |
d. | Good afternoon | Good afternoon |
e. | Good evening | Good evening |
2. Mengenalkan diri (Introduce yourself)
a. I am Dani of Monster, Inc.
b. This is Ika speaking.
c. Ika speaking.
d. This is Mona.
3. Menawarkan bantuan (Offering help)
a. May I help you?
b. Can I help you?
c. How I can help you?
4. Permintaan untuk menunggu (Asking for wait)
a. Hold on the line, please. I'll put you through him.
b. Just a moment, please.
c. Just a second, please.
d. please hang on a second.
e. Hang on, please.
5. Perpisahan (Parting)
Ungkapan | Response | |
a. | Bye | Bye |
b. | Good bye | Good bye |
c. | See you later | See you |
Demikiaan contoh percakapan dan ungkapan yang digunakan dalam percakapan telpon, semoga bermanfaat. Terima kasih.
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